By accessing or using the Site, you acknowledge and agree to these Terms. Xaysi may update these Terms at any time. You are responsible for reviewing them periodically. Continued use after changes constitutes acceptance of the updated Terms.

You must be at least 18 years old to use the Services independently. Users aged 13–17 may use the Services only under the supervision and consent of a parent or legal guardian (who must be the account holder). Users under 13 are not permitted.

If you use the Services on behalf of a business, you confirm you are authorized to bind that entity to these Terms.

Certain features require an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining confidentiality of your account and for all activity under your account.

Xaysi facilitates transactions between buyers and independent sellers. Purchases are made from sellers, not from Xaysi itself.

• Independent Transactions: Buyer ↔ Seller, not Buyer ↔ Xaysi.
• No Pre-screening: Xaysi does not pre-screen listings and does not endorse products.
• Seller Policies: Processing, shipping, and returns vary by seller.
• Custom Orders: If you provide materials, you are responsible for accuracy/quality.
• Flagging Listings: You can report listings/sellers for review if issues arise.

Xaysi provides messaging to communicate with sellers about products, orders, and shipping.

Harassment & Discrimination: Prohibited and may result in account suspension.

• Review Details: Read descriptions and seller policies before purchase.
• Payment: You agree to pay the listed price plus applicable fees.
• Shipping Info: Keep addresses accurate to avoid delays.

Payment may be made via supported methods (e.g., cards, PayPal, or other third-party services), each subject to its own terms.

• Honest & Constructive: Reviews should reflect genuine experience.
• Timeframe: Within 28 days of delivery (or purchase date for digital goods).
• Content Rights: You confirm you own posted content and grant Xaysi a license to use it.

You agree not to upload content that violates rights or laws, or that is abusive, discriminatory, or misleading.

• Do not violate intellectual property rights.
• Do not post offensive or harassing content.
• Do not encourage off-platform transactions or share unnecessary personal info.
• Do not violate Xaysi policies or applicable laws.

1. Contact the Seller: Try resolving issues directly first.
2. Case Resolution: Escalate via Xaysi’s case system if needed (non-delivery, damage, mismatch, etc.).
3. Refund Handling: If eligible, refunds may be processed per applicable policies.

• Seller Return Policy: Varies by seller; review before buying.
• Order Cancellations: Only sellers may cancel orders; buyers may request cancellation.
• EU/UK Withdrawal: Certain buyers may have legal rights to cancel within 14 days for many physical items.

• Eligible Issues: Non-arrival, damage, or items not as described.
• Refund Scope: May include item price and shipping where applicable.
• Exclusions: Altered/used items or preference-based disputes may not qualify.

• Comply with Rules: Follow applicable laws and platform policies.
• No Off-Platform Transactions: Transactions must remain on Xaysi to protect users.